Well, as we turn to social media during these lockdown times, I wanted to share with you a few lines from a post that is doing the rounds on Facebook:
"I heard that we are all in the same boat, but it's not like that. We are sailing in the same storm, but not in the same boat. Your ship could be shipwrecked and mine might not be. Or vice versa.
For some, quarantine is welcomed. A moment of reflection, of re-connection, easy in flip flops, with a cocktail or coffee. For others, this is a desperate financial & family crisis.
For some that live alone they're facing endless loneliness. While for others it is peace, rest & time with their mother, father, sons & daughters.
Some are bringing in extra money with endless overtime, Others are working more hours for less money due to pay cuts or loss in sales. Others no longer have a job."
What this tells you is that everyone experiences the change differently. Whether it's an enforced change or change by choice, people will react and respond according to its impact on them and their situation pre- and post change. This is a concept known as 'gains and losses'.
I have often heard myself telling clients never to underestimate the impact of change - even the slightest change and even if that change appears an obvious necessity or is seen as beneficial.
So, if you are a leader in times of change or are supporting a loved one through change related to Covid-19, it's so important for you to know that everyone is different and will respond differently to you. You need to understand what the gains and losses are for someone to be able to help them through to the other side.
This requires you to demonstrate empathy, patience and personal resillience, combined with open questioning and coaching to show you genuinely care.
Over the next few weeks, I'll be digging out some useful articles and more references on this subject.